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on hold


on-hold advertising

Advertising to your callers placed on hold just makes sense.  They've already taken time to contact you.  Reward them with professionally produced content from On-Hold Concepts that will help you connect with each caller.  Engage them with your vision, educate them about your business, and entertain them with our creativity.



  • Cross-promote your products & services to every caller placed on hold

  • We research, write, produce, and manage everything for you

  • Quick turnarounds! Approved copy is ready the next business day




on-hold music

Your customers are too valuable to subject them to silence, tones, or the repetitive default music that came with your phone system.  Take advantage of this moment to connect your callers to an audio portrait of your brand by choosing a custom soundtrack for them to enjoy while they wait on hold.



  • Calls are placed on hold manually, via auto attendant, and during call transfers.
  • 7 out of 10 business callers are placed on hold
  • Executives spend a minimum of 15 minutes a day on hold (60 hours a year)
  • Callers with silence on hold felt a 30 second wait lasted 90 seconds
  • Callers with music on hold thought a 30 second wait lasted only 15 seconds

voice artists


voice artists

The face of your company deserves a voice to match. Professionally voiced on-hold advertising, automated attendant, and Interactive Voice Response (IVR) prompts enhance your business identity.  Select the voice that best reflects your image. Male or female, youthful or mature. Match the face of your company with the perfect voice.


professional, broadcast-quality talent

  • Professional radio, television, and film voice-over artists
  • Clear, solid voices that connect with your customers
  • Approved scripts voiced and ready the next business day
  • Voicing provided in any language. Just Ask!